PRESS RELEASE: THINLABS AUSTRALIA BECOMES CERTIFIED ERGOTRON SERVICE TECHNICIANS — EXPANDING CHOICE FOR HEALTHCARE PROVIDERS

Southport QLD, Australia – Thinlabs Australia is proud to announce that its team is now officially recognised as certified Ergotron Service Technicians in Queensland and New South Wales. This milestone highlights Thinlabs’ ability to deliver world-class clinical workstation solutions, backed by local service, support, and innovation.

With Queensland Health procurement often directed through eHealth’s Standing Offer Arrangements (SOAs), the available options for hospitals can sometimes feel limited. Thinlabs’ certification provides healthcare organisations with greater choice, ensuring they are not only accessing proven Ergotron solutions but also benefiting from Thinlabs’ broader expertise in low-power computing, extended battery life, and localised support.

Thinlabs’ certified technicians are able to provide a full range of services, including installation, preventive maintenance, repairs, and upgrades for Ergotron carts and workstations. Importantly, Thinlabs’ certification means hospitals and health services can access servicing and support for their Ergotron products, no matter where they were originally purchased.

Simon Mair, Managing Director of Thinlabs Australia, said:
“We’re seeing direct enquiries from many health services that want alternatives beyond the current limited choices. They’re turning to Thinlabs because they recognise the value of working with a team that is both highly capable and deeply trusted.

Our colleagues Aden Ellem and Phillipa Peterson, along with the wider Thinlabs team, have built long-standing relationships as genuine advisors to the sector. Becoming certified Ergotron service technicians strengthens that trust even further, ensuring health services have both the flexibility and confidence they need when making critical technology decisions.”

Building on successful deployments across multiple Queensland and New South Wales Health districts, Thinlabs has already established a reputation for delivering low-power Thinlabs All-in-One computers, EPICUS DC systems, and Ergotron carts. Hospitals can have confidence that their investment will be supported for the long term, with an industry-leading 5-year warranty when paired with EPICUS DC systems, along with measurable sustainability benefits.