PRESS RELEASE: Giggy to Launch Customer Booking Marketplace in Sydney and Melbourne with 2,500+ Registered Service Providers

SYDNEY, AUSTRALIA — Sydney-based technology company Giggy Australia Pty Ltd is preparing to launch its customer booking marketplace across Sydney and Melbourne, supported by a growing network of more than 2,500 registered independent service providers on the platform.

The provider community has been built through GigMate — Giggy’s companion app for service professionals — which launched in December 2025. Since then, independent cleaners, pet care providers, gardeners, handymen, and mobile beauty therapists across both cities have joined the platform to connect with customers and manage bookings.

Giggy operates as a digital marketplace that connects customers with independent service providers. Service providers using the platform operate their own businesses and manage their own services.

A Direct Booking Experience

Giggy has been designed to offer customers a straightforward way to discover and connect with local service providers.

Rather than posting a job request and receiving multiple bids, customers can browse provider profiles, review service information, select a provider of their choice, and book directly through the platform.

Built-in in-app messaging enables customers and service providers to communicate, confirm service details, and manage bookings within one system.

“We built Giggy to simplify how customers connect with local service providers,” said Kiran Kumar, Director of Giggy Australia Pty Ltd. “Our focus is on making discovery and booking clear and easy, while giving independent professionals a platform to grow their businesses.”

Services Across Everyday Categories

Upon launch, customers in Sydney and Melbourne will be able to use Giggy to connect with independent providers offering services including:

1. General and deep home cleaning
2. Lawn mowing and garden maintenance
3. Pet care and dog walking
4. Handyman services and minor home repairs
5. Furniture removals and delivery
6. Mobile beauty and personal care services
7. Automotive detailing

Additional categories are expected to be introduced as the marketplace expands.

Launching in Sydney and Melbourne

Giggy will initially operate in Sydney and Melbourne, with plans to expand into additional Australian cities over time.

The company’s focus is on building a reliable digital marketplace that enables customers to find available providers in their area, while supporting independent service professionals with tools to manage bookings and grow their client base.

“Our goal is to create a trusted digital platform where Australians can discover local services in a simple and transparent way,” said Kumar. “Sydney and Melbourne are our starting point, with broader expansion planned as the platform develops.”

Availability

The Giggy customer app is expected to launch shortly across Sydney and Melbourne.

Service professionals in Australia can download GigMate now via the Apple App Store and Google Play to register and offer their services through the platform.

About Giggy

Giggy Australia Pty Ltd (ABN: 91 692 873 840) is a Sydney-based technology company operating a digital marketplace that connects customers with independent local service providers.

The Giggy ecosystem comprises two applications:

Giggy – a customer booking platform for discovering and connecting with local service providers

GigMate – a companion app through which independent service providers manage bookings and grow their businesses

GigMate is currently available on the Apple App Store and Google Play. The Giggy customer marketplace app is launching soon across Sydney and Melbourne.

Media Contact

Kiran Kumar
Director
Giggy Australia Pty Ltd
Email: [email protected]
Phone: +61 469 380 374

https://gogiggy.com/
https://gogiggy.com/for-customers/
https://gogiggy.com/for-gigmate/

Disclaimer:
Giggy operates as a digital marketplace platform that connects customers with independent service providers. Giggy does not provide the listed services directly and does not employ the service professionals available through the platform. Service providers operate independently and are responsible for the services they offer. Customers are encouraged to review provider profiles, service details, and applicable terms before booking. For more information, including full Terms of Service and Privacy Policy, please visit the Contact Us page at gogiggy.com.

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