PRESS RELEASE: Getting the right information to the right place and offer live video where there used to be just a voice or text. Providing information real time that can save the day.
Melbourne, Victoria (24 November 2020) – The AVR Lab, a leading supplier of augmented and virtual reality (AVR) technology and services announces their partnership with Gemvision, bringing the Gemvision’s Communication Platform as a Service (CPAAS) to the Australian and New Zealand markets. The Gemvision (CPAAS) platform gives engineers, healthcare workers, electricians, technicians, that are hands-on workers, their hands and of course their mind to get the job done.
Well-trained employees are getting harder to find, while service and maintenance standards are getting higher. Effective communication, fast remote resolution times and first-time-fix-rates are extremely important for keep the client happy and the costs in check. This is not limited to industry. Whether it be healthcare, maritime, protective services or manufacturing, we find similar use cases where the Gemvision solution fits seamlessly to support business excellence.
With Gemvision you can:
Give and receive remote work instructions and connect to remote colleagues to ’share your view’ through smart glasses or mobile devices.
Remotely control the camera of smart glasses and mobile devices during support video calls
Live annotate, capture pictures, record video streams, share your screen and more to get the right information to the right place.
Do routine maintenance checks and inspections with workflows to rapidly access checklists, audit forms, troubleshooting guides and easy submission when fulfilled.
Capture and share expert knowledge with field workers
Offer standardized workflows for employee training
Offer on demand access for field workers for procedures, manuals, checklists, workflows etc.
Integrate with management software that manage your jobs, tasks, work orders etc.
Use voice commands to be truly hands-free while working with smart glasses in the field.
Integrate with a multitude of CRM, IoT, ERP, Analytics and Service platforms, providers and technology.
“When we identify new partners for the ANZ territory they not only have to be able to deliver a valuable solution to our market, but they also have clearly demonstrated they value and will support our market. The Gemvision Solution offers Australia and New Zealand organisations a highly featured affordable SaaS solution. Mark, Rene and the rest of the team at Gemvision are an amazing team to collaborate with and we expect our partnership to solve many challenges being faced in the ANZ market today and, in the future, to come.“ said Danny Gambaro, Director of The AVR Lab
Gemvision also expects a lot from the collaboration with The AVR Lab. Mark Smit, founder and CEO of Gemvision: “We are experiencing an enormous increasing demand from the B2B market for our remote Communication Platform as a Service solution. The AVR Lab is an experienced specialist in Augmented Reality Technology and Services and we value the AVR Lab as a high-quality addition to our partner network. Together with the AVR Lab’s AR knowledge, the Gemvision.io platform makes for a powerful combination for ambitious B2B companies who want to lift their services, support and training capabilities to the next level.”
Rene Verspuij, co-founder and CCO at Gemvision, explains: “We particularly look forward to the collaboration with The AVR Lab because, like us, they have innovation, learning and exploration as core values in their business and have specialised in relevant industries like Healthcare, Engineering and Mining for many years. Together with The AVR Lab, we offer a complete AR solution for the service digitization of B2B companies and Institutions.”
About The AVR Lab
The AVR Lab was founded in April 2020 as a subsidiary of Accuteque Global Pty Ltd, a Management Consulting firm, founded by Caroline Patton in 2002, that has been providing services to the Australian and New Zealand markets for over 18 years. The company’s focus has been on finding the right solution for its clients’ business challenges. AVR services have been one of the broad range of services offered by Accuteque.
The AVR Lab was established as a separate business, focused on bringing the best AVR technology and solutions to the Australian and New Zealand market. Partnering with Director of Emerging Technology, Danny Gambaro, Patton set up The AVR Lab as a start-up within the existing business structure of Accuteque and currently services clients across Australia. For more information about The AVR Lab, visit our website at: https://theavrlab.com/partners/gemvision/ and for more information about Accuteque, visit our website at: https://accuteque.com/
About Gemvision
Since 2015, Gemvision develops communication software to optimize team and customer communication with a real-time video connection and Augmented Reality. These software applications are installed on smart glasses, smartphones, tablets and PC’s. This realizes remote support solutions in the healthcare and maintenance industries. Gemvision is a key partner of Vuzix Corporation and is nominated as one of the most innovative startups of The Netherlands. In 2019, Gemvision joined the Dutch Delegation at the CES in Las Vegas together with His Royal Highness Prince Constantijn van Oranje, being one of the 50 selected startups.
For any queries, please contact:
Danny Gambaro
[email protected]
1300 886 282
