PRESS RELEASE: MOVE Bank Achieves Multiple Award Wins and Industry-Leading Member Satisfaction
MOVE Bank has further strengthened its reputation as one of Australia’s leading customer-owned banks, winning five major awards at the 2025 WeMoney Banking Awards~.
The bank was recognised for excellence across both products and service, taking home:
– Outstanding Customer Service (Transaction Accounts)
– Outstanding Customer Service (Savings Accounts)
– Outstanding Customer Service (Term Deposit)
– Savings Account of the Year (Customer Owned Bank)
– Best High Interest Savings Account
These latest achievements come on the back of MOVE Bank being named Australia’s Best Small Customer-Owned Bank 2025 at the Mozo Experts Choice Awards^ earlier this year, and recent Net Promoter Score (NPS) results of +51.7, far surpassing the big four bank average of –17 and more than triple the +15.7 average for other mutuals*.
“Being recognised by WeMoney across multiple categories is an incredible honour and reflects the hard work of our team, who are dedicated to putting members first every day,” said Mike Currie, CEO, MOVE Bank. “As a customer-owned bank, we exist to create better banking experiences for our members, and these awards show we’re delivering on that promise.”
Now in its fourth year, the WeMoney Banking Awards celebrate Australia’s best financial providers, with a particular focus on Gen Z and Millennial audiences. With more than 1.3 million app downloads and 82% of users trusting the platform to compare financial products, WeMoney has become a leading source of credibility for younger Australians seeking trusted banking solutions.
MOVE Bank’s consistent recognition across multiple benchmarks cements its position as a trusted alternative to the big banks, offering competitive products backed by industry-leading service and member advocacy.
For more information about MOVE Bank and its award-winning products, visit movebank.com.au
~ MOVE Bank recognized in WeMoney Everyday Banking Awards 2025 – more information on the awards research methodology at www.wemoney.com.au
^ MOVE Bank recognized in Mozo Experts Choice Awards 2025 – more information on the awards research methodology at mozo.com.au
* Roy Morgan Consumer Advocacy and Net Promoter Score (NPS) in the Banking Sector March 2025
MOVE Bank is a Brisbane-based, member-owned bank that has been helping Australians achieve their financial goals since 1968. As a customer-owned institution, MOVE Bank exists to serve its members, not shareholders, and reinvests profits into delivering better rates, fairer fees and exceptional service. With all staff based in Brisbane and members located across the country, MOVE Bank offers award-winning home loans, savings and everyday banking solutions with a personal touch. MOVE Bank is regulated by APRA and ASIC and is a proud member of the Customer Owned Banking Association.
